Deposits and Remaining Balances.
1. A deposit is
required in order to confirm the booking
2. Deposits paid
are non-refundable once received by A J S Limousines. This
does not affect your statutory rights; this complies with the
distance selling regulations 2000. (Special circumstances will
3. All remaining
balances must be paid in full by the balance due date on the
confirmation form unless a cash or account payment has been
agreed with our office. Cash balances must be paid to the
Chauffeur at the time and place of the first collection (pick
up) point. All known charges are payable in full before the
hire period commences. Any further costs such as extra non
specified drop offs, extra mileage, time, parking or toll
charges must be settled at the end of the hire period in cash.
B. Grace Period.
A fifteen (15) minute grace period shall be established for
late arrival of your limousine due to weather, accident or any
misfortune. We will endeavor to make your time up.
C. Vehicle release
times and Overtime.
1. Any overtime
after the booked time will be charged at Fifty pounds (£50.00)
per completed Half (1/2) Hour. Minimum charge of half hour (£50.00)
2. The hire period
is for the agreed times (as stated on the confirmation form)
and the vehicle must be released to the company at the end of
the hire period.
D. Damages to
The client who books the limousine will be responsible for the
conduct of all members of their party. Any damages to the
limousine or to its fixtures caused by the client, a member of
their party or by inciting others shall incur a One Hundred
Pound (£100) 'enforced downtime' charge in addition to the
cost of the repairs and the loss of booked business whilst
these repairs take place. A One Hundred Pound (£100) 'sick'
fee shall be charged if the client or a member or their party
is sick inside the limousine and any lost time or bookings as
a direct result of this.
E. Cancellation Policy.
are only accepted in writing and must be received by us no
later than 7 days after the booking date. If a confirmed
booking is cancelled by the client less than 14 days before
the hire date either £100.00 or 50% whichever is greater, of
the agreed total cost is payable to the company we as a
company abide by the distance selling regulations 2000,
cancellation rights. Cancellations
for Royal Ascot or any other "high demand" event are
not accepted. (Special circumstances will be considered).
2. The chauffeur
may terminate your booking if the client or any member or
their party causes excessive delays, are disorderly or, in the
chauffeur's judgment, are unfit to travel, with no
compensation made to the client. The company reserves the
right to terminate any and all services due to unruly and/or
3. In the unlikely
event that we are unable to complete a booking due to
circumstances beyond our control, a full refund will be given.
Beyond this we are not liable for any additional costs
incurred or the loss of any monies paid by the client or party
for tickets etc for the event they are traveling to.
4. The contract
will be cancelled for any violations of terms A and or D above
with no compensation made to the client.
Although A J S
Limousines will endeavor to meet all deadlines, we accept no
responsibility for delays however caused.
G. Airport Journeys.
1. The amount of
passengers and suitcases will be confirmed at the time of
booking and must not be exceeded due to weight and space
2. Charges for
airport collections include the first thirty (30) minutes wait
after the flight has landed and any additional time will be
charged at the overtime rate as stated in C above.
3. Excessive delays
may forfeit your return journey as other bookings may have
been taken for the limousine on that day.
In the unfortunate event of an excessive delay or a re-routed
flight, you must call our office in the first instance from
your departure airport to confirm details.
Re-routed flights may not be able to be met by us and
additional charges may be charged to the client. Check with
your travel insurance company to see if you are covered for
A J S Limousines can accept no responsibility for restricted
vehicle access (hump back bridges, width restrictions etc) at
any location and are not liable for delays caused by re-routed
I. Articles Left in
Although we will take care, we will not be responsible for any
loss or damage to luggage or personal property left in the
limousine after the rental period, unless pre-arranged to be
left during the hire period and at the clients own risk.
J. Smoking in the
For the comfort and consideration of other clients, no smoking
is permitted in the limousine. Journeys of more than one and a
half hours smoke breaks may be arranged with the chauffeur.
breaks are at the Chauffeurs discretion.
Seatbelts, Passengers in forward
facing seats are required by law to wear seatbelts and for
your safety we advise the wearing of seatbelts by all
passengers. Baby seats should be used in forward facing seats
only. Baby seats must be confirmed at the time of booking and
fitted by the Parent or Guardian of the child, not the
A J S Limousines complies with the laws on passenger numbers
and so the maximum number of passengers we can carry in
our vehicles is eight (8).
Exiting The Car For safety
reasons, passengers must wait for the chauffeur to open doors
before they alight the vehicle.
vehicles are serviced and maintained to the highest levels.
However in the unfortunate event of breakdown or due to
extreme weather conditions, unsafe road conditions or any
other delays caused by issues beyond our control A J S
Limousines reserves the right to substitute vehicles of equal
capacity. We have in operation a national break down recovery